SQS News
MBR Newsletter
2011 is in full swing and as your business venture has managed to weather the
recession that was 2009/2010, you are well placed to capitalize on the upward
swing being experienced in our industry, as many motor industry economists are
confirming...
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Smart CSI - The Past The Present The Future
For too long now the Customer Satisfaction Measurement process (referred to as
CSI) used in South African Motor Dealerships has been following the same pattern
and with one key objective Determine a rating for a dealership to define
Customer Satisfaction. The question I would like to ask is How does this
objective benefit the customer?...
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SQS Brochures
View the
SQS brochure online or download
the pdf version
View the MBR Brochure online or
download the pdf version